Find and browse customers

Both Multi-Store Sync (inside Shopify admin) and the Dashboard show a shop’s customers, read live from Shopify. The list shows one shop at a time.

In Multi-Store Sync (Shopify admin)

1. In the app’s menu, open Customers. The page has three tabs: Customers, Segments and Companies.
2. Type in the search box (Search by name, email, or phone) to narrow the list.
3. Click a customer to open their page.

The list shows Name, Email subscription, Location, Orders and Amount spent. Email, Phone, State and Tags are hidden at first. Use Columns to show or hide them.

If you have more than one shop linked, use the store switcher at the top of the page to look at another shop.

In the Dashboard

1. In the sidebar, open Customers → Customers.
2. Pick the shop in the header. The page shows that shop’s customers only.
3. Type in the search box (Search by name or email) to narrow the list.
4. Click a customer to open their page.

The list shows Customer, Email, Phone, Orders, Amount spent and State. Tags is hidden at first; use Columns to show it.

If you see No shop connected yet, connect a shop first. See Connect and manage more shops.

What the State column means

State is the customer’s account state in Shopify: Active, Disabled, Invited or Declined.

Limits

• Search looks at the name, email and phone of the customers already loaded for the shop. There are no other filters on this list.
• The list cannot be sorted.
• There is no list that combines customers from several shops.

Related: Create a customer, Edit a customer, Export customers to CSV.