Undo a change with Roll back

Every change StoreFleet applies to a shop is recorded in the Ledger, by people and by AI agents alike. Many changes can be rolled back from there.

Roll back a change

1. Go to <workspace>.getstorefleet.com/workspace/ledger. The page is titled Ledger.
2. Find the change. Filter by shop, kind or actor; an entry made by an agent shows AI, one made directly in Shopify shows Made outside StoreFleet.
3. Click View before / after to check what changed.
4. Click Roll back, then confirm Roll back this change? with Roll back.

You see Rolled back. The rollback itself is recorded as a new ledger entry.

Only members with the Admin or Manager role can roll back.

Changes that can’t be undone

Some changes cannot be reversed by StoreFleet, for example a refund: the money has left the shop. These are marked Can’t be undone before you approve them, and they have no Roll back button.

Roll back what an AI agent did

1. Open Integrations → MCP and go to the Activity tab.
2. Click the call you want to undo.
3. Click Roll back on its page. The button appears only when the change can be undone.

In StoreFleet: Inventory Sync, inside Shopify admin, you can roll back what an agent did on the store you have open: open Integrations → MCP → Activity, click the call and click Roll back. See MCP in Multi-Store Sync.

See What AI agents can and cannot do.

Changes made in Multi-Store Sync

The Ledger and Roll back are Dashboard features. A change you save directly in Multi-Store Sync goes straight to the shop, and Multi-Store Sync has no ledger to roll it back from. Change it back by hand if needed. Admin only actions taken in Multi-Store Sync, such as a refund, are sent to Approvals once your workspace has an Admin, and wait there for an Admin.